Scout Reviews

Helping dog walkers and pet sitters thrive is why we do this.

Hear what our clients say

Deana Lyon
Founder, Ohana Pet Sitters
"It's so user friendly"
‍ I've been using Scout and absolutely love it. I switched over almost a year and a half ago.

It's so user friendly, the support team live chat is always so helpful if needed, our clients love it (sends pics and report cards of each visit, gps of dog walk routes if enabled), integrated automated billing for clients, integrated payroll, runs all sorts of reports if needed, and so much more.

Sandra S.
Owner & pack leader
"Awesome App, FANTASTIC customer service"
‍ I absolutely love this app! It makes it so easy for my clients to request services, to charge my clients, and to get paid!

They are always adding new features to the app as well, most recently they added the option to customize the app to have your business logo instead of Scout's, so cool!

Abby D.
Dog Walker
"scout - Must-Have for Dog Walkers"
‍ Amazing experience and always get great feedback from my customers too.

Scout is super easy to use and all of my customers love it too - it allows me to keep up to date with my appointments and allows me to give a great report card at the end and allows me to upload pictures of the dogs for their owners. It is super easy to set up too. It keeps all of your invoices and allows customers to pay through the app!

Jenn F.
Owner
"The best decision for my business!"
‍ Scout was, without a doubt, the best decision I could have made when growing my business from pen and paper scheduling to a software platform.

Customer support could not have been better and the transition to their platform was basically seamless. I would recommend them again and again.

Kimberley F.
Owner
"Scout for the Win!"
‍ I really like the email feature of Scout. I like how I can send certain emails to all my clients at the same time, or to certain ones as needed.

The emails sent from Scout to my clients look very professional with my company colors and logo. I also love how you upload your service agreement and Scout keeps track of who signed / agreed and when.

Unlike other pet service apps Scout allows you to write notes for the owner throughout the service rather than only after the service has been completed, and we can upload multiple photos for the owner to view.

Kasey H.
Pet Sitter / Dog Walker
"Amazing Amazing Amazing"
‍ I'm able to manage all my business reports. Everything I need for my small business is conveniently ready for me at Scout.

Whether it's revenue, payroll reports, income, future income, etc, a nice spreadsheet is a click away.

Myles M.
Dog Walker
"Dependable, full-featured software backed by excellent customer service"
‍ I was already using software similar to Scout, but the customer service was so poor, I decided to shop around. I wish I'd done so earlier.

I'm a one-person company, but I'm treated like I'm one of Scout's most lucrative clients. Whenever I have a question, I usually get a response within a minute or two. Seriously.

Willie B.
Owner
"Scout made running my business much easier!"
‍ Scout made running my business much easier on a day to day basis! Scout allows me to checking and view my appointments via the app when I'm on the go, and I'm able to set up and add clients through the web portal as well.

My clients absolutely love getting information and pictures from the app during and after my visits with their pets.

Corinne A.
Manager, Walk it Like a Dog
"Overall: great customer service and features that cover just about everything--give it a try."
‍ On the client side, being able to provide my clients with peace of mind via the built-in accountability features: report card including pictures, notes from sitter/walker, and GPS location.

On the sitter/walker side, I like the simple interface where they can access notes directly from the client and the business, they can see the daily list of places to be, keys they need and alarm codes.

Jennifer K.
Owner
"Scout is Amazing!"
‍ I tried a couple other apps before this one and I can't believe the difference! Scout is so easy to use and is constantly adding more functions and updating to make things even better.

The app interface is simple, clear and beautiful, so I feel great using it to represent my business with my clients.

Abby B.
Owner
"Essential!"
‍ Great software a must for pet sitters & walkers, the GPS option is excellent and helps my clients feel at ease. The pet report could be a little more elaborate but works well.

I like the simplicity of Scout, the GPS option is a great tool for pet parents so they don't have to constantly text or call for reassurance that you are with their pet.

Savannah K.
Owner
"Changed Our Business"
‍ Ever since we've adopted Scout into our business, it's been night and day. It makes our services more transparent and easier for the customer to book.

Scout's customer service is also amazing. You never feel they're too busy to help and they always get back to you if they aren't able to help right away.

Greg L.
Owner
"Great!"
‍ I have been having a really good experience so far. I haven't been using it for that long, but it is serving my purposes well.

This is a great app for tracking my appointments and invoicing my clients. I am a member of both Wag and Rover, and each platform has advantages and disadvantages. I like Scout because it functions very well and I only pay a monthly subscription instead of the platform taking a percentage of each separate booking.

Claire B.
Owner
"Game Changer"
‍ My experience with Scout has been very positive. I don't think I could have made it through the previous holiday season without it. It's invaluable, in my opinion.